<aside> 💡 Notion Tip: When creating a page, it's important to give it a clear title and provide some content. This could include verifying the information, summarizing the topic, or sharing your thoughts and opinions on something that matte

</aside>

• Create customer and Subscription direct from portal
• Create Salesperson /RM/user roles, hierarchy and creation, tracking
• Assign Subscriptions to Salesperson / Salesperson Change
• Audit logs View
• What is Partner Wallet
• Partner Ticket creation - To Cocloud. CoCloud's portal enables partners to efficiently create and manage service tickets, ensuring quick resolution of issues. To create a ticket, log in at www.partners.cocloud.in and navigate to Service Requests. Choose Tickets to Cocloud and click Raise Service Requests on the top right corner. Select the issue type, such as Technical Issue for network-related problems. Then, choose the relevant SUB ID from the dropdown list and specify the issue subcategory. This structured process facilitates prompt identification and resolution of technical issues, enhancing service reliability and partner support.
• Branding - setup and everything
• Sub Upgrade/Downgrade [users and plan]
• Sub Email ID Change
• Subscription signup from partner URL / How do I find my domain address?
• Sub Deletion
• Sub suspend / reactivate
• Trial to paid
• Partner to customer login
• Auto Expire and Renew Logic - with new update
• Subscriptions report and filter + export
• Partners dashboard overview
• Get add on added in subscriptions